The queuing model's operating characteristic formulas only characterize short-term average results and, in many practical situations, managers are interested in understanding long-term dynamic behaviors of queuing systems.

Question

Quizplus · Accepted Answer

The statement is incorrect as queuing models can also be used to understand long-term dynamic behaviors of queuing systems. In fact, many queuing models are developed specifically to analyze long-term performance measures such as expected waiting time or expected number of customers in the system.

The Queuing Model's Operating Characteristic Formulas Only Characterize Short-Term Average