The theory of Baldrige Award states that leadership drives the system that creates results.

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The Baldrige Award criteria emphasize the importance of leadership in driving an organization's system and processes to achieve results. The criteria framework is based on the principle of a systems perspective and includes various categories, including leadership, strategic planning, customer focus, measurement, analysis, and knowledge management, workforce focus, and operations focus. Leadership is considered the cornerstone of a successful organization, and the Baldrige Award theory highlights the critical role of leadership in shaping an organization's culture, policies, and practices to achieve sustained success.

The Theory of Baldrige Award States That Leadership Drives the System