Which of the following is NOT an activity handled by a return facilitator?
A) Recommending a new supplier
B) Repairing the manufactured good
C) Requesting money back for a customer
D) Invoking the service guarantee

Question

Quizplus · Accepted Answer

A return facilitator is responsible for facilitating the return process for a customer, which may include processing returns, issuing refunds or replacements, and coordinating with suppliers or manufacturers. They do not typically recommend a new supplier, as this falls under the responsibility of a procurement specialist or buyer. Additionally, repairing manufactured goods typically falls under the responsibility of a repair technician, while invoking a service guarantee may be handled by customer service or support teams. Requesting money back for a customer would be a function of a return facilitator, as they are responsible for ensuring that customers receive appropriate refunds or compensation for returned merchandise.

Which of the Following Is NOT an Activity Handled by a Return