Which of the following statements is TRUE relative to performance evaluations?
A)Managers should be evaluated for the whole organization's performance.
B)Managers should be evaluated on things they can affect.
C)Sales people cannot completely control the level of sales.
D)Managers should not be evaluated on the things they can affect if the factors are not completely controllable.
E)Managers should be evaluated on all items they affect regardless of the control they exert over them.

Question

Quizplus · Accepted Answer

Managers should be evaluated on things they can affect, such as their own performance, their team's performance, and their department's performance. Evaluating them on factors beyond their control, such as overall organizational performance or uncontrollable market conditions, would be unfair and demotivating. Salespeople may not have full control over sales, but they can be evaluated on factors they can control, such as their sales tactics, customer service, and relationship-building skills. Evaluating managers on all items they affect, regardless of control, would result in an unfair and inaccurate evaluation process.

Which of the Following Statements Is TRUE Relative to Performance