Without financial quality measures, ________.
A) customer satisfaction and employee satisfaction cannot be measured
B) the short-run effectiveness of nonfinancial quality measures is questionable
C) cost-benefit analysis is not possible
D) quality problems might not be identified until it is too late

Question

Quizplus · Accepted Answer

The Answer of Without financial quality measures, ________.
A) customer satisfaction and employee satisfaction cannot be measured
B) the short-run effectiveness of nonfinancial quality measures is questionable
C) cost-benefit analysis is not possible
D) quality problems might not be identified until it is too late

Without Financial Quality Measures, ________