Distribution of questionnaires to customers regarding product quality and improving the product on certain key areas based on the inferences drawn from the questionnaires is an example of a nonfinancial measure of quality.
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Q85: An advantage of nonfinancial measures of quality
Q86: Which of the following correctly describes customer-response
Q87: Customer response time comprises of _.
A) manufacturing
Q88: Which of the following is an advantage
Q89: Which of the following is an advantage
Q91: Which of the following is the mathematical
Q92: Without financial quality measures, _.
A) customer satisfaction
Q93: Total costs of quality help managers aggregate
Q94: Any factor where a change in the
Q95: The time from which a machine is
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