Which of the following is true of a bottleneck?
A) It occurs in an operation when the work to be performed approaches or exceeds the capacity available to do it.
B) It occurs in an operation when there is excess capacity to complete the work given.
C) It is the uncertainty about when customers will order products or services.
D) It is the time taken by a manufacturing department to produce a finished product.

Question

Quizplus · Accepted Answer

A bottleneck occurs when the work to be performed approaches or exceeds the capacity available to do it. This can lead to delays in the operation, increased lead times, and decreased efficiency. Option B is not correct because a bottleneck is the opposite of having excess capacity. Option C is incorrect because it refers to demand uncertainty, not a bottleneck. Option D is not a complete definition of a bottleneck, as it only refers to one aspect of it (the time taken by a manufacturing department).

Which of the Following Is True of a Bottleneck