The components of a successful organization are organizational learning,business process improvement,________ and ________.
A) profitability; organizational culture
B) profitability; customer satisfaction
C) customer satisfaction; financial strength
D) goal congruence; managerial effort
Correct Answer:
Verified
Q33: Nonfinancial performance measures are often lagging indicators
Q34: Managerial effort does not necessarily have to
Q35: An example of a nonfinancial goal is
Q36: _ performance measures are often _ indicators
Q37: Good performance measures should be reasonably subjective.
Q39: Which of the following statements about performance
Q40: Some management experts have said that the
Q41: A responsibility center for which separate measures
Q42: Wetzel Company has the following information
Q43: The entire firm may be a responsibility
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