Blue Company is a small company with limited expertise with customer service.Blue Company has a contract with New Company to handle all of Blue Company's customer service needs.For Blue Company,this is an example of ________.
A) technology transfer
B) technology osmosis
C) outsourcing
D) none of the above

Question

Quizplus · Accepted Answer

Outsourcing refers to the practice of contracting out business processes or services to another company, and in this scenario, Blue Company has contracted out their customer service needs to New Company. Technology transfer and technology osmosis refer to the transfer of knowledge or technology from one organization to another, and that is not mentioned in the scenario.

Blue Company Is a Small Company with Limited Expertise with Customer