All of the following can be sources of benchmarks EXCEPT for ________.
A) competitors
B) organization itself
C) organizations with dissimilar processes
D) organizations with similar processes

Question

Quizplus · Accepted Answer

Organizations with dissimilar processes cannot serve as proper benchmarks because they have different procedures, goals, and objectives. Therefore, they cannot be used to measure the performance of the organization in question.

All of the Following Can Be Sources of Benchmarks EXCEPT