Exhibit 13.1
The following questions are based on the output below.
A store currently operates its service system with 1 operator. Arrivals follow a Poisson distribution and service times are exponentially distributed. The following spreadsheet has been developed for the system.
-Which type of queuing system are you likely to encounter at a Wendy's restaurant?
A) Single waiting line, single service station.
B) Multiple waiting lines, single service station.
C) Single waiting line, multiple service stations.
D) Multiple waiting lines, multiple service stations.

Question

Exhibit 13.1
The following questions are based on the output below.
A store currently operates its service system with 1 operator. Arrivals follow a Poisson distribution and service times are exponentially distributed. The following spreadsheet has been developed for the system. 
-Which type of queuing system are you likely to encounter at a Wendy's restaurant?
A) Single waiting line, single service station. 
B) Multiple waiting lines, single service station. 
C) Single waiting line, multiple service stations. 
D) Multiple waiting lines, multiple service stations.

Quizplus · Accepted Answer

Wendy's restaurants typically use a single waiting line that leads to multiple service stations, where customers can place their orders at any available register. This system is efficient for handling high volumes of customers and reduces the overall wait time.

Exhibit 13.1 The Following Questions Are Based on the Output Below