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Exhibit 13.1 The Following Questions Are Based on the Output Below

Question 60

Multiple Choice

Exhibit 13.1
The following questions are based on the output below.
A store currently operates its service system with 1 operator. Arrivals follow a Poisson distribution and service times are exponentially distributed. The following spreadsheet has been developed for the system. Exhibit 13.1 The following questions are based on the output below. A store currently operates its service system with 1 operator. Arrivals follow a Poisson distribution and service times are exponentially distributed. The following spreadsheet has been developed for the system. -Which of the following is the typical operating characteristic for average time a unit spends waiting for service? A) W B) W<sub>q</sub> C) L D) L<sub>q</sub>
-Which of the following is the typical operating characteristic for average time a unit spends waiting for service?


A) W
B) Wq
C) L
D) Lq

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