Exhibit 13.1
The following questions are based on the output below.
A store currently operates its service system with 1 operator. Arrivals follow a Poisson distribution and service times are exponentially distributed. The following spreadsheet has been developed for the system.
-The M/M/s model with finite population can be used to model
A) a machine breakdown process in a shop with 10 identical machines
B) a process of patient arrival to a dentist's office
C) a process of patient departure from a dentist's office
D) a process of installing new machines in a shop

Question

Exhibit 13.1
The following questions are based on the output below.
A store currently operates its service system with 1 operator. Arrivals follow a Poisson distribution and service times are exponentially distributed. The following spreadsheet has been developed for the system. 
-The M/M/s model with finite population can be used to model
A) a machine breakdown process in a shop with 10 identical machines 
B) a process of patient arrival to a dentist's office 
C) a process of patient departure from a dentist's office 
D) a process of installing new machines in a shop

Quizplus · Accepted Answer

The M/M/s model with finite population is suitable for scenarios where there is a finite source of requests or entities and multiple servers or channels to handle those requests. Choice A, a machine breakdown process in a shop with 10 identical machines, fits this description because the population (machines) is finite and breakdowns can be serviced by multiple repair mechanisms or technicians. Choices B, C, and D do not specifically imply a finite population and multiple service channels in the same way.

Exhibit 13.1 The Following Questions Are Based on the Output Below