Exhibit 13.1
The following questions are based on the output below.
A store currently operates its service system with 1 operator. Arrivals follow a Poisson distribution and service times are exponentially distributed. The following spreadsheet has been developed for the system.
-The M/M/s model with finite capacity queue can be used to model
A) a machine breakdown process in a shop with 10 identical machines
B) traffic in a dentist's office
C) a process of patient departure from a dentist's office
D) a process of installing new machines in a shop

Question

Exhibit 13.1
The following questions are based on the output below.
A store currently operates its service system with 1 operator. Arrivals follow a Poisson distribution and service times are exponentially distributed. The following spreadsheet has been developed for the system. 
-The M/M/s model with finite capacity queue can be used to model
A) a machine breakdown process in a shop with 10 identical machines 
B) traffic in a dentist's office 
C) a process of patient departure from a dentist's office 
D) a process of installing new machines in a shop

Quizplus · Accepted Answer

The M/M/s model with finite capacity queue can be used to model traffic in a dentist's office where customers (patients) arrive randomly and are served by the operator (dentist) with a certain service rate. The finite capacity queue represents the limit on the number of patients allowed in the waiting room. This model is not applicable to machine breakdown processes, patient departure from a dentist's office, or installing new machines in a shop.

Exhibit 13.1 The Following Questions Are Based on the Output Below