What is the emphasis of total quality management?
A) 1% defects
B) the status quo
C) acceptable quality
D) the elimination of waste

Question

Quizplus · Accepted Answer

The emphasis of total quality management is on the elimination of waste, which includes defects, inefficiencies, and other non-value adding activities. Total quality management focuses on continuous improvement and the pursuit of excellence, with the goal of achieving zero defects and maximum customer satisfaction. The other options (A, B, and C) do not reflect the core values and principles of total quality management.

What Is the Emphasis of Total Quality Management