Process ________ is a measure of how well a process achieves organizational strategy.
A)efficiency
B)conformance
C)effectiveness
D)reliability

Question

Quizplus · Accepted Answer

Process effectiveness is the measure of the extent to which a process meets the organizational strategy. Process efficiency, on the other hand, measures how well a process does with its resources. Conformance and reliability, while important in process management, do not directly measure how well a process achieves organizational strategy.

Process ________ Is a Measure of How Well a Process