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Wilhelm,a Senior Salesperson at YKD Ltd

Question 2

Multiple Choice

Wilhelm,a senior salesperson at YKD Ltd. ,met with his manager the other day about the report of projected sales for his department.Wilhelm wanted his manager to feel confident about the abilities of the department,so Wilhelm spoke highly of the report.However,Wilhelm knows that the projected sales data are inaccurate and likely unattainable.Wilhelm is


A) using selective perception.
B) using filtering.
C) communicating favourably.
D) being defensive in his communication.
E) preventing information overload.

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