Researchers use ______________ to describe people's conflict management strategies.

Question

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Dual concern theory is a well-established framework used by researchers to describe people's conflict management strategies. This theory suggests that people have two main concerns when dealing with conflicts: concern for their own outcomes/goals (assertiveness) and concern for the other party's outcomes/goals (cooperativeness). Based on these two dimensions, five basic conflict management styles are identified, including competing, collaborating, compromising, avoiding, and accommodating.

Researchers Use ______________ to Describe People's Conflict Management Strategies