Question 1

SCENARIO 7-1
Your colleagues at work often talk about the vice-president in your are  .She has a reputation for being intimidating,abrasive,ruthless,and antagonistic.You have been appointed to discuss the latest report from your department with her.You are very nervous about your meeting with her and wonder how it will all turn out.

-Referring to SCENARIO 7-1,the vice-president's major base of power seems to be

Accepted Answer

The vice-president's reputation for being intimidating, abrasive, ruthless, and antagonistic suggests that her major base of power is coercive. This means that she uses fear and punishment to influence others and get what she wants. The nervousness of the person appointed to discuss the report with her further emphasizes the likelihood of her using coercive power in this situation.

Question 2

Rein is in the position to help you get the information you need to do your job better.You have the resources to compensate Rein for his efforts,and you mention this to him in the hope that he will share the information you need.Which power base are you relying upon to influence Rein's decision?

Accepted Answer

You are relying on the reward power base, as you are offering compensation in exchange for the information, implying that you can provide benefits to Rein for his cooperation.

Question 3

Dianne is very good at influencing the behaviour of others so that they act in accordance with her wishes.Therefore,Dianne has

Accepted Answer

The ability to influence the behaviour of others to act in accordance with one's wishes is a characteristic of power.

Question 4

Aisha is the manager of her department and she expects Tia to comply with her requests regarding workplace policies and directives.Aisha is using the ________ power base to influence Tia.

Accepted Answer

Aisha's power to influence Tia comes from her position as the manager, which gives her legitimate power. As a manager, Aisha has the authority to make requests and enforce workplace policies and directives, and Tia is expected to comply with them. This is the basis of legitimate power in an organization. Reward power involves the ability to offer incentives such as promotions or bonuses, while coercive power involves the ability to impose penalties or punishments. Referent power comes from the personal charisma, likability, or attractiveness of the leader, while expert power comes from the leader's knowledge or expertise in a particular domain.

Question 5

A review of the research on the effectiveness of the various forms of power found that using coercive power tends to

Accepted Answer

Using coercive power can decrease trust between the leader and followers, leading to lower levels of job satisfaction and commitment, and ultimately lower performance. Coercive power may also create resentment among individuals who feel bullied or forced into compliance, ultimately leading to higher turnover rates.

Question 6

Madeleine is the manager of her department.Les works in her department.Over the years,Madeleine has learned to be very dependent on Les's judgment because of his vast experience and knowledge.Les has ________ power over Madeleine.

Accepted Answer

Les has expert power over Madeleine, which means that he has influence over her due to his knowledge and experience. Madeleine relies on Les's expertise and judgment, making him an important resource for her. This type of power is based on the perception that the person possesses a particular skill or knowledge that others need or value.

Question 7

Power is defined as

Accepted Answer

Power is often defined as the capacity to influence or persuade others to do something they might not otherwise do.

Question 8

Zhubin is a manager at EXX Co.He believes that part of his job is to make things happen quickly.Consequently,he uses ________ power where he makes things difficult for his employees,who in turn want to avoid confrontations and heated exchanges with him.

Accepted Answer

Zhubin's behavior of making things difficult for his employees points towards the usage of coercive power. Coercive power is based on fear, threats, and punishment. Zhubin wants to get things done quickly, and to achieve this, he is using his power to intimidate and suppress his employees, making them comply with his demands.

Question 9

Chanel used ________ power in its television commercials starring Brad Pitt,which urged viewers to buy Chanel N^o5 perfume so that they could "attract someone like Brad."

Accepted Answer

Chanel used referent power by associating their product with the desirable qualities of Brad Pitt, in order to influence viewers to purchase their perfume.

Question 10

Ted is very good about being friendly at all times with his employees,and he always makes a point of praising them when they do good work.What type of power is Ted using?

Accepted Answer

Ted is using reward power by praising his employees for good work.

Question 11

The most important aspect of power is that it

Accepted Answer

Power is a function of dependency because it arises from one party's need for something from another party. The more a person or group depends on another for resources, the more power the other has over them. This makes power a crucial aspect of organizational dynamics, as it can greatly influence decision-making, resource allocation, and overall success. However, power can also be abused and lead to negative consequences, such as corruption or counterproductive behaviors.

Question 12

SCENARIO 7-1
Your colleagues at work often talk about the vice-president in your are  .She has a reputation for being intimidating,abrasive,ruthless,and antagonistic.You have been appointed to discuss the latest report from your department with her.You are very nervous about your meeting with her and wonder how it will all turn out.

-Referring to SCENARIO 7-1,you know that the vice-president has the authority to accept or reject your report.This is part of her ________ power.

Accepted Answer

Legitimate power comes from the person's formal position or authority within an organization. As the vice-president, she has the legitimate power to accept or reject the report. Reward power is the ability to reward others for compliance, coercive power is the ability to punish, expert power comes from specialized knowledge or skills, and information power comes from access to and control over valuable information.

Question 13

Quinn is specialized in product development,and has been with Silver Widgets Inc.for 10 years.His knowledge and years of experience have increased his ________ and ________ power bases,as his manager depends more and more upon him in order to ensure product development goes smoothly.

Accepted Answer

Quinn's knowledge and experience in product development give him an expert power base. Additionally, his manager relies on him for information, giving him an information power base. Therefore, option C, which includes both expert and information power bases, is the best choice. Reward power is not mentioned in the scenario, so option A and B can be eliminated. Neither legitimate nor referent power is mentioned, so options D and E can also be eliminated.

Question 14

Celebrities are paid millions of dollars to endorse products in commercials because the advertisers believe the celebrities have ________ power that will sell their products.

Accepted Answer

Referent power comes from the attraction and admiration people have for the person, often due to their status or celebrity. Advertisers hope that consumers will be more likely to purchase a product if it is endorsed by a popular celebrity that they look up to and admire. Coercive power involves the use of fear or punishment, expert power is based on knowledge and expertise, reward power is based on providing benefits or incentives, and status power is based on a hierarchical position.

Question 15

Claude is the only salesperson in his company who has sold its products extensively and received a "Salesperson of the Year" award.You would expect him to have ________ power originating from his ________.

Accepted Answer

Claude's expertise is what has earned him the "Salesperson of the Year" award and makes him stand out as a successful salesperson in the company. This expertise gives him expert power, which is based on his knowledge and skills in the field. The other options do not fit the scenario as well.

Question 16

The most effective power bases for improving commitment are

Accepted Answer

The expert and referent power bases are the most effective for improving commitment in the workplace. Expert power is the ability to influence others through one's knowledge, skills, and expertise, while referent power is the ability to influence others through one's likability, charisma, and personal characteristics. When employees view their leaders as knowledgeable and competent, and also as people they respect and admire, they are more likely to feel committed to the organization and its goals. Neither coercive nor legitimate power bases are as effective for improving commitment, as these rely on the use of authority and punishment to influence behavior, which can lead to resentment and resistance from employees. While reward power can be effective in some cases, it is not as powerful in terms of building long-term commitment and engagement as expert and referent power.

Question 17

Truyen is the office bully.He can make things very difficult for people in the workplace because of his yelling and intimidating manner.All staff want to avoid getting him angry.Which power base does Truyen rely upon to convince people in the office to do things "his way"?

Accepted Answer

Truyen relies upon the coercive power base, which involves the ability to punish or harm individuals who do not comply with his requests or wishes. He uses intimidation to make people conform to his behaviors and beliefs, and this type of power can be very effective in the short-term but may lead to resentment and resistance in the long-term.

Question 18

Carrie is one of the most important people in the office because she is the person to turn to when people have problems with their computers.Carrie has ________ power.

Accepted Answer

Carrie has expert power because she has specialized knowledge and skills that make her valuable to others in the office. This power is based on her competence and expertise in a specific area, rather than her position or formal authority.

Question 19

The power base of an office bully is

Accepted Answer

An office bully's power base is often coercive, which means they use fear, threats, and intimidation to get what they want from others. They may use their authority or position to intimidate others, or they may use emotional tactics to manipulate or control others. This type of power is often seen as negative and can lead to a toxic work environment.

Question 20

The statement "That director can make things very difficult for those people she does not like,so you might want to avoid getting her angry," describes someone with what type of power?

Accepted Answer

The statement implies that the director has the power to make things difficult for certain individuals and can use this power to punish or penalize them. This type of power is coercive power, which is based on the ability to use punishment or negative consequences to influence others.

Quiz 7: Power and Politics

Rein is in the position to help you get the information you need to do your job better.You have the resources to compensate Rein for his efforts,and you mention this to him in the hope that he will share the information you need.Which power base are you relying upon to influence Rein's decision?

Dianne is very good at influencing the behaviour of others so that they act in accordance with her wishes.Therefore,Dianne has

Aisha is the manager of her department and she expects Tia to comply with her requests regarding workplace policies and directives.Aisha is using the ________ power base to influence Tia.

A review of the research on the effectiveness of the various forms of power found that using coercive power tends to

Madeleine is the manager of her department.Les works in her department.Over the years,Madeleine has learned to be very dependent on Les's judgment because of his vast experience and knowledge.Les has ________ power over Madeleine.

Power is defined as

Zhubin is a manager at EXX Co.He believes that part of his job is to make things happen quickly.Consequently,he uses ________ power where he makes things difficult for his employees,who in turn want to avoid confrontations and heated exchanges with him.

Chanel used ________ power in its television commercials starring Brad Pitt,which urged viewers to buy Chanel N^o5 perfume so that they could "attract someone like Brad."

Ted is very good about being friendly at all times with his employees,and he always makes a point of praising them when they do good work.What type of power is Ted using?

The most important aspect of power is that it

Quinn is specialized in product development,and has been with Silver Widgets Inc.for 10 years.His knowledge and years of experience have increased his and power bases,as his manager depends more and more upon him in order to ensure product development goes smoothly.

Celebrities are paid millions of dollars to endorse products in commercials because the advertisers believe the celebrities have ________ power that will sell their products.

Claude is the only salesperson in his company who has sold its products extensively and received a "Salesperson of the Year" award.You would expect him to have power originating from his .

The most effective power bases for improving commitment are

Truyen is the office bully.He can make things very difficult for people in the workplace because of his yelling and intimidating manner.All staff want to avoid getting him angry.Which power base does Truyen rely upon to convince people in the office to do things "his way"?

Carrie is one of the most important people in the office because she is the person to turn to when people have problems with their computers.Carrie has ________ power.

The power base of an office bully is

The statement "That director can make things very difficult for those people she does not like,so you might want to avoid getting her angry," describes someone with what type of power?

Quiz 7: Power and Politics

Rein is in the position to help you get the information you need to do your job better.You have the resources to compensate Rein for his efforts,and you mention this to him in the hope that he will share the information you need.Which power base are you relying upon to influence Rein's decision?

Dianne is very good at influencing the behaviour of others so that they act in accordance with her wishes.Therefore,Dianne has

Aisha is the manager of her department and she expects Tia to comply with her requests regarding workplace policies and directives.Aisha is using the ________ power base to influence Tia.

A review of the research on the effectiveness of the various forms of power found that using coercive power tends to

Madeleine is the manager of her department.Les works in her department.Over the years,Madeleine has learned to be very dependent on Les's judgment because of his vast experience and knowledge.Les has ________ power over Madeleine.

Power is defined as

Zhubin is a manager at EXX Co.He believes that part of his job is to make things happen quickly.Consequently,he uses ________ power where he makes things difficult for his employees,who in turn want to avoid confrontations and heated exchanges with him.

Chanel used ________ power in its television commercials starring Brad Pitt,which urged viewers to buy Chanel No 5 perfume so that they could "attract someone like Brad."

Ted is very good about being friendly at all times with his employees,and he always makes a point of praising them when they do good work.What type of power is Ted using?

The most important aspect of power is that it

Quinn is specialized in product development,and has been with Silver Widgets Inc.for 10 years.His knowledge and years of experience have increased his ________ and ________ power bases,as his manager depends more and more upon him in order to ensure product development goes smoothly.

Celebrities are paid millions of dollars to endorse products in commercials because the advertisers believe the celebrities have ________ power that will sell their products.

Claude is the only salesperson in his company who has sold its products extensively and received a "Salesperson of the Year" award.You would expect him to have ________ power originating from his ________.

The most effective power bases for improving commitment are

Truyen is the office bully.He can make things very difficult for people in the workplace because of his yelling and intimidating manner.All staff want to avoid getting him angry.Which power base does Truyen rely upon to convince people in the office to do things "his way"?

Carrie is one of the most important people in the office because she is the person to turn to when people have problems with their computers.Carrie has ________ power.

The power base of an office bully is

The statement "That director can make things very difficult for those people she does not like,so you might want to avoid getting her angry," describes someone with what type of power?

Chanel used ________ power in its television commercials starring Brad Pitt,which urged viewers to buy Chanel N^o5 perfume so that they could "attract someone like Brad."

Quinn is specialized in product development,and has been with Silver Widgets Inc.for 10 years.His knowledge and years of experience have increased his and power bases,as his manager depends more and more upon him in order to ensure product development goes smoothly.

Claude is the only salesperson in his company who has sold its products extensively and received a "Salesperson of the Year" award.You would expect him to have power originating from his .