SCENARIO 8-1
Bill manages a group of sales people using the Situational Leadership model.His newest sales representative,Andrea,is willing and eager to sell,but she is inexperienced and doesn't really know what she is supposed to do.Another new sales representative,Jack,has sales experience.He is excited about this new opportunity,is very familiar with the product line,and knows the sales territory fairly well.As one of Bill's experienced long-time sales representatives,Carol knows the product line very well,but personal matters are weighing heavily on her and negatively affecting her work.Unfortunately,Bill had to hire the boss's son a few weeks ago.The young man doesn't have any experience and isn't interested in either the products or sales.He is there just to collect his pay and socialize with other employees.

-Referring to SCENARIO 8-1,according to Hersey and Blanchard's Situational Leadership theory,Bill's leadership style with Andrea should be

Question

SCENARIO 8-1
Bill manages a group of sales people using the Situational Leadership model.His newest sales representative,Andrea,is willing and eager to sell,but she is inexperienced and doesn't really know what she is supposed to do.Another new sales representative,Jack,has sales experience.He is excited about this new opportunity,is very familiar with the product line,and knows the sales territory fairly well.As one of Bill's experienced long-time sales representatives,Carol knows the product line very well,but personal matters are weighing heavily on her and negatively affecting her work.Unfortunately,Bill had to hire the boss's son a few weeks ago.The young man doesn't have any experience and isn't interested in either the products or sales.He is there just to collect his pay and socialize with other employees.

-Referring to SCENARIO 8-1,according to Hersey and Blanchard's Situational Leadership theory,Bill's leadership style with Andrea should be

Quizplus · Accepted Answer

According to Situational Leadership theory, when dealing with an inexperienced employee who is enthusiastic and willing to learn, the appropriate leadership style is telling. This involves giving clear instructions and direction to the employee to help them understand what is expected of them. In this scenario, Andrea fits this description, as she is eager to sell but lacks experience and knowledge. Therefore, Bill's leadership style with Andrea should be to tell her what she needs to do and provide clear guidance and direction.

SCENARIO 8-1 Bill Manages a Group of Sales People Using the Situational