SCENARIO 10-5
Johnson Farm Products is expanding its traditional business with farmers to now include home gardeners.You are one of the regional sales managers for the company.This change has not been met with enthusiasm by the company's salespeople,who have had good long-term relationships with the farmers in the are
You know that the change will be difficult if you cannot get cooperation from the salespeople and enthusiasm from the farmers.
-Referring to SCENARIO 10-5,you have decided to ask the salespeople to submit suggestions for the proposed changes.This method for overcoming resistance is referred to as
A) education and communication.
B) participation and involvement.
C) negotiation and education.
D) manipulation and co-optation.
E) facilitation and support.
Correct Answer:
Verified
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