Which of the following statements regarding a balanced scorecard is correct?
A) A balanced scorecard includes several different performance measures that can be used to assess how well a business is accomplishing its mission.
B) A balanced scorecard includes financial performance measures such as ROI.
C) A balanced scorecard includes nonfinancial measures such as defect rates or on-time deliveries.
D) All of these answers are correct.
Correct Answer:
Verified
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