Primary processes in the value chain are comprised of
A) marketing, legal and accounting services.
B) research and development, marketing, supply, design, production, distribution, and information systems.
C) research and development, design, supply, production, marketing, distribution and customer service.
D) human resources, legal services, information systems and management accounting.

Question

Quizplus · Accepted Answer

The primary processes in the value chain are those that are directly involved in creating and delivering a product or service to the customer. These processes include research and development, design, supply, production, marketing, distribution, and customer service. Option A includes legal and accounting services which are not directly involved in the primary processes of creating and delivering a product, while Option B includes information systems but does not include customer service. Option D includes human resources and management accounting which are important support functions, but not part of the primary processes of the value chain.

Primary Processes in the Value Chain Are Comprised of