Managing a knowledge intensive workforce is very challenging.The best way for a firm to manage its workforce is to
A) retain knowledge workers by increasing rewards.
B) ensure that it pays higher salaries than its rivals.
C) balance efforts in attraction, selection, and retention of top talent.
D) attract the brightest employees and train them often.

Question

Quizplus · Accepted Answer

Attracting, developing, and retaining human capital are highly interrelated activities, like a three-legged stool. If one leg is weak or broken, the stool collapses. To illustrate such interdependence, poor hiring impedes the effectiveness of development and retention processes. In a similar vein, ineffective retention efforts place additional burdens on hiring and development.

Managing a Knowledge Intensive Workforce Is Very Challenging