Comparing actual quality costs with planned quality costs is an example of
A) planning.
B) controlling.
C) performance evaluation.
D) both b and c

Question

Quizplus · Accepted Answer

Comparing actual quality costs with planned quality costs involves two key aspects: controlling and performance evaluation. It is a key element of the controlling function, which involves comparing actual performance with planned performance and taking corrective action as necessary. Evaluating actual quality costs also provides valuable insights into the effectiveness of the quality management system, making it a key element of performance evaluation efforts. Therefore, both options b and c (controlling and performance evaluation) are valid choices for this question.

Comparing Actual Quality Costs with Planned Quality Costs Is an Example