The cost of poor quality includes all of the following except
A)cost of rework
B)warranty claims
C)scheduling delays
D)proceeds from the sale of scrap

Name: The cost of poor quality includes all of the following except A)cost of rework B)warranty claims C)scheduling delays D)proceeds from the sale of scrap
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Question

Quizplus · Accepted Answer

Proceeds from the sale of scrap are a result of defective products and therefore are included in the cost of poor quality. The other options are all costs associated with poor quality.

The Cost of Poor Quality Includes All of the Following