Which Balanced Scorecard perspective details the internal processes needed to provide value for customers and owners?
A)the customer perspective
B)the process perspective
C)the learning and growth perspective
D)the financial perspective

Question

Quizplus · Accepted Answer

The process perspective details the internal processes necessary to deliver value to customers and owners. It includes identifying key processes, improving processes, and measuring performance in terms of efficiency and quality.

Which Balanced Scorecard Perspective Details the Internal Processes Needed to Provide