A2Z Microchips depends largely on outbound telemarketing for product promotion.Recently the organization was able to weed out busy signals and voice mail systems of its customers which doubled the number of calls made by its sales personnel.Which of the following technologies is A2Z using?

Question

Quizplus · Accepted Answer

A2Z Microchips is using predictive dialers, as these systems can analyze data to determine when a sales representative will become available and then automatically dial the next prospect in line. This technology helps to eliminate busy signals and voicemail systems, thereby increasing the number of successful calls made. Autodialers simply dial a pre-set list of phone numbers, while random-digit-dialers dial numbers at random. Toll-free dialers use toll-free numbers to place calls to customers.

A2Z Microchips Depends Largely on Outbound Telemarketing for Product Promotion