With regard to services, inseparability means that
A) products cannot be stored.
B) direct contact must take place for a sale.
C) products have a physical presence.
D) none of the above apply to inseparability.

Question

Quizplus · Accepted Answer

Inseparability in services refers to the fact that the service provider and the customer must interact directly for the service to be provided. Unlike physical products, services cannot be separated from their providers and must be experienced by the customer in real-time. Option A is incorrect because products can be stored, unlike services. Option C is incorrect because services, by definition, do not have a physical presence. Option D is incorrect because inseparability is a key characteristic of services.

With Regard to Services, Inseparability Means That