A Local Cinema Revamps Its Theatre to Include Reclining Seats

A local cinema revamps its theatre to include reclining seats with retractable footrests and starts offering in-seat service for soft drinks and popcorn.They redo the cinema concession area,converting it into a combination café and wine bar.They have streamlined their in-cinema ticketing procedures and began offering online bookings and seat selection.The cinema is focusing on ________ factors.

A) environmental and operational
B) operational and functional
C) functional and location
D) educational and environmental
E) cross-docking and location