A consultant is hired to recommend organizational changes in a healthcare institution.What best describes this consultant's role?

Question

Quizplus · Accepted Answer

The consultant's role is that of an external change agent, as they are an outsider hired to recommend organizational changes. They do not have legitimate authority to make the changes themselves but provide expert guidance to the organization's leaders. They are not an internal change agent as they are not a current employee of the healthcare institution. While they may exhibit leadership skills, their role is focused on advising and guiding, rather than leading the organization.

A Consultant Is Hired to Recommend Organizational Changes in a Healthcare