The term ____ refers to formal statements specifying acceptable and unacceptable behaviors and decisions by employees.
A) strategies
B) rules
C) tactics
D) impersonality

Question

Quizplus · Accepted Answer

Rules are formal statements that specify acceptable and unacceptable behaviors and decisions by employees. Strategies refer to a plan of action designed to achieve a long-term or overall aim. Tactics refer to specific actions or methods used to achieve a short-term goal. Impersonality refers to the absence of personal emotions or feelings in a situation.

The Term ____ Refers to Formal Statements Specifying Acceptable and Unacceptable