Norms differ from organizational rules in that organizational rules are:
A) enforced by team members
B) often in the form of memoranda and manuals
C) informal
D) unwritten

Question

Quizplus · Accepted Answer

Organizational rules are typically documented in memoranda or manuals, while norms are unwritten rules that develop over time through shared experiences and expectations. Rules are enforced by the organization, while norms are enforced by team members within the social context of the group.

Norms Differ from Organizational Rules in That Organizational Rules Are