In performing the strategic leadership role, managers must communicate a strategy in all of the following directions except ________.
A) upward
B) backward
C) downward
D) outward

Question

Quizplus · Accepted Answer

The options given all refer to directions in which the strategy is communicated. Upward communication is communicating the strategy to higher-level managers, backward communication refers to communicating the strategy to people or departments outside of the organization, downward communication is communicating the strategy to subordinates, and outward communication refers to communicating the strategy to stakeholders outside of the organization. Therefore, the direction that is not included is backward communication.

In Performing the Strategic Leadership Role, Managers Must Communicate a Strategy