The balanced scorecard measures financial and nonfinancial performance of a business. The balanced scorecard measures four areas. Identify one of the following that is not included as a performance measurement.
A) Internal Process
B) Financial
C) Innovation and Learning
D) Employees

Question

Quizplus · Accepted Answer

Employees are actually included in the balanced scorecard as one of the four areas, specifically in the "Learning and Growth" perspective. Therefore, the best choice would be D, as it is not a correct answer.

The Balanced Scorecard Measures Financial and Nonfinancial Performance of a Business