Figure 1: Consider the four quadrant depiction of the alternatives in omni-channel retail.

-In Figure 1,what type of shopping experience is found in Quadrant A?
A)Most furniture stores
B)Amazon.com
C)Traditional retail
D)Grocery industry in the U.K.and Walmart in the U.S.

Question

Figure 1: Consider the four quadrant depiction of the alternatives in omni-channel retail.
 
-In Figure 1,what type of shopping experience is found in Quadrant A?
A)Most furniture stores 
B)Amazon.com 
C)Traditional retail 
D)Grocery industry in the U.K.and Walmart in the U.S.

Quizplus · Accepted Answer

Quadrant A represents traditional retail, where customers shop in physical stores and may not have access to online channels or advanced technology-based services. This is different from Quadrant B, which represents e-commerce companies such as Amazon that focus solely on online shopping experiences. Quadrant C represents omni-channel retailers that offer both physical and online shopping experiences, with varying levels of integration and coherence between the two. Quadrant D represents retailers that have integrated advanced technology-based services into their physical and online shopping experiences, such as the grocery industry in the U.K. and Walmart in the U.S.

Figure 1: Consider the Four Quadrant Depiction of the Alternatives