Which of the following elements assumes the highest level of power in the value chain?
A) suppliers
B) employees
C) vendors
D) customers
E) managers

Question

Quizplus · Accepted Answer

Customers assume the highest level of power in the value chain. They ultimately determine the success of a product or service, as they are the ones who purchase and use it. Their demands and expectations can greatly influence the decisions made by companies in terms of pricing, product development, and customer service. Therefore, companies must prioritize and cater to their customers' needs to maintain their competitive edge in the market.

Which of the Following Elements Assumes the Highest Level of Power