A public service agency that has different representatives to assist businesses, families, and people with disabilities is organized by __________ departmentalization.
A) product
B) geographical
C) process
D) customer
E) functional

Question

Quizplus · Accepted Answer

Customer departmentalization is when departments are created based on individual customer needs or types of customers. In this case, the public service agency has representatives to assist different types of customers - businesses, families, and people with disabilities - therefore, it is organized by customer departmentalization.

A Public Service Agency That Has Different Representatives to Assist