Researchers suggest that more than 90% of the meaning generated in face-to-face interactions with others is conveyed through nonverbal behavior..

Question

Quizplus · Accepted Answer

While nonverbal behavior is indeed significant in communication, suggesting that more than 90% of meaning is conveyed through it is an overstatement. The actual impact of nonverbal cues varies depending on the context and the nature of the interaction. The "90%" figure is a misinterpretation of Mehrabian's research, which specifically addressed situations involving ambiguous emotional communication, not all communication.

Researchers Suggest That More Than 90% of the Meaning Generated