Anne made sure she dressed professionally, shook hands firmly, and spoke confidently at the meeting. She was demonstrating how nonverbal messages can be used to manage impressions in order to

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Anne's nonverbal messages were aimed at managing the impression she made on others in order to be followed, or to be perceived as a competent and confident leader. Dressing professionally, shaking hands firmly, and speaking confidently are all nonverbal cues that signal competence and confidence, which can make others more likely to trust and follow her lead.

Anne Made Sure She Dressed Professionally, Shook Hands Firmly, and Spoke