In cross-training,personnel _____.
A)are trained to sell in self-service facilities
B)have clear performance standards
C)learn tasks associated with more than one job
D)are encouraged to engage in long-term employment in the firm

Question

Quizplus · Accepted Answer

Cross-training involves training personnel to be able to perform multiple tasks associated with more than one job, making them more versatile and skilled in the workplace. Options A, B, and D are not inclusive of the primary goal of cross-training personnel.

In Cross-Training,personnel _____