Retailers seek to improve their productivity by having an outside party undertake one or more of its operating functions.This illustrates _____.
A)crisis management
B)self-scanning
C)contingency planning
D)outsourcing

Question

Quizplus · Accepted Answer

The scenario described in the question is an example of outsourcing, where a retailer delegates one or more of its functions to an external party to improve efficiency and productivity. Option A, crisis management, refers to the process of handling emergencies or unexpected events. Option B, self-scanning, pertains to the practice of consumers scanning and bagging their own items at checkout. Option C, contingency planning, involves preparing for and addressing potential risks and disruptions to business operations.

Retailers Seek to Improve Their Productivity by Having an Outside