A retailer can best implement a consumer's right to be heard by _____.
A)developing a consumer advisory council
B)selling private-label merchandise
C)expanding store hours
D)providing a money-back guarantee on all goods and services

Question

Quizplus · Accepted Answer

Developing a consumer advisory council allows the retailer to directly communicate with customers and receive feedback and suggestions to improve their products and services. It ensures that the consumer's voice is heard and taken into consideration in the decision-making process. Selling private-label merchandise, expanding store hours, and providing a money-back guarantee are all customer-focused initiatives, but they do not necessarily ensure that the consumer's voice is heard in the same way as a consumer advisory council.

A Retailer Can Best Implement a Consumer's Right to Be