Virtual Bellhop is a company that ships awkward sporting goods to vacation destinations so that its customers do not have to worry about lugging them through airports or having them damaged in transit.During the summer months and December,the company is extremely busy packaging and shipping sporting gear.
-Refer to Virtual Bellhop.Thus far,the company's record for getting the sporting equipment to the correct destination for the vacationer is perfect.This indicates that the company excels at which component of service quality?

Question

Quizplus · Accepted Answer

The perfect record in getting the sporting equipment to the correct destination indicates that the company excels at reliability, which is the component of service quality that focuses on the ability to perform promised service dependably and accurately.

Virtual Bellhop Is a Company That Ships Awkward Sporting Goods