An Internet company,icruise.com,sold cruises by offering a "Suntan Guarantee." The guarantee promised a full refund on a Caribbean cruise if more than one-quarter inch of rain fell from 10 a.m.to 4 p.m.for a preset number of days depending on the length of the cruise.
-Refer to icruise.com.What type of guarantee is the service?
A) standardized
B) supplementary
C) customized
D) core
Correct Answer:
Verified
Q1: Kohl's department stores offers its corporate employees
Q7: Often hotels will offer deep discounts on
Q9: Insurance companies are examples of service organizations.
Q13: The gap model of service quality shows
Q13: The only type of service processing required
Q15: Service firms may adopt patronage-oriented pricing to
Q138: TeamBuilds is a service organization that has
Q139: The Ritzy Canine Carriage House looks like
Q140: Many people would like to sell and
Q148: Canadian service firms such as those in
Unlock this Answer For Free Now!
View this answer and more for free by performing one of the following actions
Scan the QR code to install the App and get 2 free unlocks
Unlock quizzes for free by uploading documents