The health facility serves a large minority population with its own particular language. How would this population best be included in the agency's culture?

Question

Quizplus · Accepted Answer

1. Family members have too personal an investment to serve as interpreters.
2. Computer programs are impersonal.
3. Call-in interpreters are impersonal and may not be available when needed and in a timely fashion.
4. Minority-affiliated and bilingual staff who provide the direct care would provide a personal contact, establish trust, and serve as a visible sign of the agency's commitment to serving that population.

The Health Facility Serves a Large Minority Population with Its