Success at Amazon.com has been due to the functional structure, which has provided all of the following except:
A) operations management in the information systems department.
B) a narrow selection of books available in bookstores.
C) planning in the strategic planning department.
D) software development in the R&D department.

Question

Quizplus · Accepted Answer

The functional structure of Amazon.com has provided operations management, planning, and software development which have led to their success. However, the functional structure did not restrict the selection of books available in bookstores but rather expanded the options available to customers through their online platform. Therefore, option B is not an accurate statement.