Standardization reduces the need for managers because of all the following except:
A) performance is evaluated subjectively.
B) rules and procedures substitute for direct supervision.
C) work activities are predictable.
D) tasks are controlled by rules and norms.

Question

Quizplus · Accepted Answer

Standardization reduces the need for managers because rules and procedures are put in place to guide work activities, allowing for more direct supervision of performance. Tasks are also controlled by rules and norms, making work activities more predictable. However, performance evaluations are often still subjective and require managerial input and oversight, so standardization does not eliminate the need for managers in this regard.

Standardization Reduces the Need for Managers Because of All the Following