A company named Runathon Inc.had opened its store that displayed only shoe brands.The employees at the store were very service-oriented, and attended their customers and solved their queries efficiently.Runathon also had a special team of experts who advised customers on the type of shoe to choose for a particular sport.Few years later, another company called FitRight Corp.opened its store right opposite Runathon.Although FitRight had shoe brands, trekking gear, and sportswear displayed in its store, it was not able to attain the profits that Runathon did because its salespeople were not as experienced and learned as Runathon.Which of the following factors of inimitability did Runathon Inc.have?
A) Complexity
B) Time compression diseconomy
C) Path dependence
D) Virtuous circle

Question

Quizplus · Accepted Answer

Runathon Inc. had path dependence as a factor of inimitability, as it had developed a unique and effective service-oriented approach and expertise over time, which FitRight Corp. could not easily replicate.

A Company Named Runathon Inc