Tabor Detective Services is evaluating its system.The company gathered the information below:
$$\begin{array} { | l r | r | r | }
\hline \text { Available } && \text { Value Arding } & \
\hline \text { Process } & \begin{array} { r }
\text { Hours per } \
\text { Week }
\end{array} & \begin{array} { r }
\text { Time (hours } \
\text { per client }
\end{array} & \begin{array} { r }
\text { Average } \
\text { Demand }
\end{array} \
\hline \text { Interviews } & 70 & 2 & 20 \
\hline \text { Research } & 130 & 3 & 30 \
\hline \text { Pursuit } & 75 & 0.5 & 120 \
\hline \text { Travel } & 200 & 4 & 45 \
\hline
\end{array}$$
Practical capacity is 75% for each process.Which process is most likely to be a current bottleneck?
A) Interviews.
B) Research.
C) Pursuit.
D) Travel.

Question

Tabor Detective Services is evaluating its system.The company gathered the information below: 
$$\begin{array} { | l r | r | r | } 
\hline \text { Available } && \text { Value Arding } & \
\hline \text { Process } & \begin{array} { r } 
\text { Hours per } \
\text { Week }
\end{array} & \begin{array} { r } 
\text { Time (hours } \
\text { per client }
\end{array} & \begin{array} { r } 
\text { Average } \
\text { Demand }
\end{array} \
\hline \text { Interviews } & 70 & 2 & 20 \
\hline \text { Research } & 130 & 3 & 30 \
\hline \text { Pursuit } & 75 & 0.5 & 120 \
\hline \text { Travel } & 200 & 4 & 45 \
\hline
\end{array}$$
Practical capacity is 75% for each process.Which process is most likely to be a current bottleneck?
A) Interviews.
B) Research.
C) Pursuit.
D) Travel.

Quizplus · Accepted Answer

In order to determine the bottleneck process, we need to look at the process with the lowest practical capacity. Based on the information given, all processes have a practical capacity of 75%. Therefore, we need to look at the process with the lowest demand. Pursuit involves physically following a suspect and can be time-consuming, so it is likely that this process has the lowest demand and therefore is the most likely current bottleneck process.

Tabor Detective Services Is Evaluating Its System Practical Capacity Is 75% for Each Process